Data We Collect

NetDoctor does not collect, transmit, or sell personal data. Diagnostic data stays on your Mac.

The app may read local network state such as active interfaces, DNS resolver settings, default route information, Wi-Fi SSID, and connectivity results to public endpoints. This information is used only to show results inside the app.

Data Storage

Diagnostic events are stored locally on your Mac in the app's local data directory. Nothing is uploaded automatically.

Support Package Export

When you choose to export a support package, a redacted JSON file is written to the location you select. Wi-Fi SSID values are redacted, and the export does not include usernames, cookies, passwords, or private keys.

Internet Connectivity Checks

The app performs read-only HTTPS and TCP connectivity checks against public endpoints. It does not modify DNS, routing, proxies, VPN, or system network settings.

Contact

For privacy questions, contact [email protected].

Network requests and this website

Connectivity checks necessarily send requests to the destination endpoints, which can observe the connecting IP address and request metadata. This is distinct from uploading a diagnostic report to the developer. For website hosting and support email information, see website privacy.

数据收集

NetDoctor 不会收集、上传或出售个人数据。诊断数据仅保存在你的 Mac 上。

应用可能读取本地网络状态，包括活动接口、DNS 解析器、默认路由、Wi-Fi SSID 以及对公开端点的连通性结果。这些信息仅用于在应用内展示结果。

数据存储

诊断事件仅保存在本机应用数据目录中，不会自动上传。

支持包导出

当你主动选择导出支持包时，脱敏后的 JSON 文件会写入你选择的位置。Wi-Fi SSID 会被脱敏，导出内容不包含用户名、Cookie、密码或私钥。

互联网连通性检测

应用仅对公开端点执行只读 HTTPS/TCP 连通性检测，不会修改 DNS、路由、代理、VPN 或系统网络设置。

联系

隐私问题请联系 [email protected]。

网络请求与本网站

连通性检测必然向目标端点发送请求，目标端点可见连接 IP 地址及请求元数据。这与向开发者上传诊断报告不同。网站托管和支持邮件说明见网站隐私说明。